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Robotic Process Automation
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Robotic Process Automation (RPA) is a technology that allows a computer programmer or robot to replicate otherwise manual processes in an automated, repeatable and reliable manner.
RPA is a way to automate high-volume, low-complexity routine processes so that repetitive and manual work is done by software robots or bots.
Just like a human, robots can: open emails and attachments, log in to applications , read databases, collect data , follow “if/then decisions , fill in forms and perform calculations.
RPA solutions allow organiastions to do more with less minimizing risk through increased visibility and audit trails. Typically robots operate around 3 times faster than a human worker.
Which Industries can use RPA?
RPA can be used in all areas such as telecom, transportation, automotive, airline, transportation industry, banking, chemical industry, distribution, education, energy, entertainment, financial services, restaurant, management, customer service, social services, healthcare, communications, insurance, logistics, professional services, retail, technology.
Any industry and departments can use robotic process automation to avoid wasting more time and reduce human errors on repetitive, rule-based tasks.
By industry
See how you can use automation in your industry to move faster, grow more profitably, and improve both customer and employee satisfaction.
Banking & Financial Services
Expand your use of RPA & RPA + AI for even higher returns on automation
Healthcare
Deliver services more efficently and more personally with a big dose of RPA
Insurance
Protect customer & employee satisfaction - and your bottom line - by making automation your policy.
Public Sector
Ge the resilience, speed, and efficiency you need to serve your citizens and meet your mission.
Manufacturing
Use RPA & RPA + AI to produce quality and efficency improvements across your operations.
Retail
See the great things in strore for your operations, workforce and customer relations.
Telecom
Call on automation to improve the performance of everything from network ops to retail shops.
What are the benefits of RPA?
The benefits of RPA are wide-ranging and far-reaching. Robotic Process Automation helps organizations to be flexible, agile, increase productivity, compliance and customer experience.
RPA solutions that provide communication between applications and automating it eliminates the human error factor, as well as ensure business continuity and prevent the occurrence of unforeseen costs. Thus, service continuity and reliability of departments are ensured.
The key feature of robotic process automation is its power to eliminate process and human errors. However, as long as business processes are properly optimized and mapped correctly, organizations need not worry about robots making mistakes that their employees might make.
Periodically repetitive jobs increase the workload of the employee and indirectly reduce his productivity. Performing repetitive works with RPA solution instead of manpower provides financial and operational gain to the institution. In this way, the employee tends to work that can be more important and productive and contributes more to the organization.
RPA robot never needs a break, it can run 24 hours a day, 7 days a week and 365 days a year. Similarly, it doesn’t go on vacation or get sick. A single RPA robot can equal two to five full-time employees or even more.
Most companies today find it difficult to meet a wide variety of customers request. However, in a company where routine, repetitive and tedious tasks are delegated to robots, employees can concentrate better on customer service. With talented and competent employees, companies can meet customer needs. They can also understand the customer’s needs with automatically generated reports, such as results from analytics. It is important for an organization to adopt RPA solutions to better understand what their primary business goals are.
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